This Privacy Policy explains how DP Floor Covering (“Company,” “We,” “Us,” or “Our”) collects, uses, and protects your information when you visit or interact with our website or services. It also outlines your rights regarding your personal data and how applicable laws protect you.

By using our website or submitting information through our services, you agree to the collection and use of your data in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural.

Definitions

Account means a unique account created for you to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by, or is under common control with Us.

Company (also referred to as “We,” “Us,” or “Our”) refers to DP Floor Covering, a California-based flooring company.

Cookies are small files placed on your device to store browsing information.

Country refers to the United States.

Device means any device that can access the Service, including a computer, mobile phone, or tablet.

Personal Data means any information that relates to an identified or identifiable individual.

Service refers to our website and associated online services.

Service Provider means any third-party company or individual that processes data on our behalf.

Usage Data means data collected automatically through your interaction with our website.

Website refers to DP Floor Covering’s website.

You means the individual or business accessing or using the Service.

Collecting and Using Your Personal Data

Personal Data We Collect

We may collect the following personal information when you use our website or services:

Name

Email address

Phone number

Property address (when requesting estimates or service)

City, State, ZIP Code

Any other information you voluntarily provide

Usage Data (described below)

Usage Data

Usage Data is collected automatically and may include:

IP address

Browser type and version

Pages visited on our website

Date and time of visits

Time spent on pages

Device identifiers

Diagnostic and tracking data

If you access the website via a mobile device, additional information such as device type, operating system, and mobile browser may also be collected.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to enhance your experience and improve our website.

Types of Cookies Used

Essential Cookies – Necessary for core website functionality

Acceptance Cookies – Remember your cookie consent preferences

Functionality Cookies – Store user preferences to improve usability

You may disable cookies through your browser settings; however, some website features may not function properly as a result.

How We Use Your Personal Data

DP Floor Covering may use your information for the following purposes:

Providing and maintaining our website and services

Responding to inquiries and estimate requests

Scheduling flooring consultations or services

Communicating with you via phone, email, or SMS

Improving website performance and user experience

Sending service updates, promotions, or offers (unless you opt out)

Internal analytics and business operations

Complying with legal obligations

Protecting our rights and preventing misuse or fraud

Sharing Your Information

We may share your data with:

Service Providers (e.g., scheduling software, analytics platforms)

Business partners when necessary to provide requested services

Legal authorities when required by law

Other parties with your explicit consent

We do not sell your personal information.

Retention of Personal Data

We retain personal data only as long as necessary to fulfill service purposes, comply with legal requirements, resolve disputes, and enforce policies. Usage Data may be retained longer for security and analytics.

Transfer of Personal Data

Your information may be processed in locations outside your state or country. By submitting your data, you consent to these transfers. We take reasonable steps to ensure your information remains secure during processing.

Deleting Your Personal Data

You have the right to request access to, correction of, or deletion of your personal data. You may contact us to:

Request deletion

Update your information

Access the personal data we store

Certain information may be retained when legally required.

Disclosure of Personal Data

We may disclose personal data:

To comply with legal obligations

To protect our rights or property

To prevent fraud or misuse

To ensure user safety

During business transfers (such as a merger or sale)

Security of Your Personal Data

We use reasonable, industry-standard security measures to protect your data. However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided personal information, please contact us so it can be removed promptly.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies before submitting personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

DP Floor Covering
Website: www.dpfloorcovering.com